Customer Testimonials

We are passionate about providing a great experience for our dogs and peace of mind for their owners. This is what some of our customers have to say about Rags & Bert's.

dog daycare review dylanMy dog Dylan has been going to Rags & Bert's since he was a year old - he is 4 now. Dylan attends twice a week and as soon as we arrive he doesn’t look back for me - he has no hesitation about going in. His behaviour tells me he loves it there with Julia and the team. I never worry about him as I know he is loved and cared for just like he is at home. Dylan and I are truly grateful to Julia and her team and thank them.

Hannah Doherty and Dylan

dog daycare review ascherRags & Bert's takes care of my fur baby like he’s their own. Even respects his diva demands as he thinks he’s more human than dog. I really don’t trust anyone else and he has the BEST time every time he’s there.

Katie Kopka and Ascher

dog daycare review auriRags & Bert's is an amazingly friendly place where my dog loves to spend her days! Everyone really cares about the dogs and they put lots of work into making sure the dogs in their care are enriched and stimulated, while making sure they get rest. Since the pandemic began they reacted quickly to make the drop-off and collection process COVID-safe which is incredible! I recommend them to every person I know who gets a new dog!

Michelle Chismon and Auri

dog daycare review murphyMurphy goes to Rags & Berts on Fridays. He seems to know it’s Friday and once we say ‘shall we go to Rags & Bert's?’ he does not leave my side! We know he is saying C’mon let’s go! He is as excited to meet his humans there as he is to meet his friends! The staff are incredible and greet him like a friend which allows leaving him there wonderful! Once home he sleeps like a dog who has had the ‘Best Day Ever’ every time. He’s been there on Fridays and ad hoc for over a year, so this year he is there for 11 days when we go away. I am surprised how comfortable we feel about how he’ll be cared for and cuddled! Great job Rags & Bert's and thank you.

Amanda B. and Murphy

dog daycare review rosieMy dog Rosie has been attending Rag & Berts for just over 2 years, her tail wags non-stop. She comes home a happy tired dog having been stimulated all day. Julia and the team at Rags & Bert's are great.

Debbie Lewis and Rosie

doggy daycare testimonial findlayI’ve been coming with my 18 month-old cocker spaniel, Findlay, twice a week since he was 14 weeks old. We both absolutely adore this place and he has the best time playing with all his friends and I have complete trust and faith in Julia and her amazing team. He’s also stayed overnight and would be very happy for him to do so again.
Findlay is a super-sociable, ultra friendly boy and nothing phases him at all. I think this is due in a large part to all the socialisation, input and integration with a wide variety of other dogs that he’s had since coming here. Indeed on quite a few occasions the staff have let me know that they used Findlay in support/training work with puppies or nervous dogs, something which makes me very proud! The booking system online is easy to use and if you need to speak to someone in person then Sarah in the office is very helpful. I would 100% recommend Rags & Bert's to look after all your dog’s needs. Thank you & a woof from Findlay!

Catherine Forbes and Findlay

doggy daycare testimonial alfie and dexterI have been taking my dogs to Rags & Bert's for over a year. They absolutely love it and are literally crying to get in as soon as we turn the corner. The staff are wonderful, the environment is fantastic for socialising all types of dogs together in a fun environment with complete monitoring and engagement by the staff with the dogs and they come home happy and tired - just perfect.

Lynn Cordell and Alfie and Dexter

doggy daycare testimonial cocoI brought my young very shy puppy to Rags & Bert's. She was insecure, scared of other dogs and humans. I was quite worried about her. Rags & Bert's staff were so nice and supportive, they took time to slowly introduce my puppy to other dogs, gave her cuddles and noticed when she needed time out. Roll on a few months and I have happy and confident puppy. Thank you very much Rags & Bert's.

Kristina Kelly and Coco

doggy daycare testimonial pepperI have been taking my dog here for the past year. She loves it every time. She is a nervous dog around other people and they were amazing with her from the outset and she loves the staff. Love the photo updates we get on Instagram to see what they are up to during the day. We have used the overnight stay a couple of times and has always been really easy to book in and very well priced. I would recommend to anyone with a dog and it really helps your dogs with the socialisation that they all need to learn when they are puppies! Thank you team.

Billy Liquorish and Pepper

doggy daycare testimonial vincentI have been using Rags & Bert’s Doggy Daycare since my dog was just over three months old and he absolutely loves it! I think it has been so important to socialise him with other dogs from a young age and all of the staff at Rags & Bert’s are very helpful and friendly. He also stays overnight in the dog hotel on occasions which has been really useful when I have needed to make sure he is well looked after for an evening. I would definitely recommend to others. Thank you :)

Alexandra Harris and Vincent

doggy daycare testimonial winstonWe have a rather nervous dog who gets scared around new people and new dogs. We signed him up for Confidence Building with Tom who was incredible. He went for his first session of daycare recently and absolutely loved it. The staff were friendly and caring, listened to my concerns and reassured me when I needed it. Sarah, in particular from my experience, goes above and beyond and is an angel who goes out of her way to help. Can highly recommend this place.

Rebecca Snell and Winston

doggy daycare testimonial rafaRags & Bert's have been incredibly patient, understanding and supportive of our very nervous rescue dog. They worked at our pace as well as guided us and now our dog loves daycare and being handled by all the workers. This is down to the atmosphere and expertise of the team that Julia leads. Thank you!

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Rags & Bert's Ltd
25 Loverock Road
Reading
Berkshire
RG30 1DZ

0118 207 7788
enquiries@ragsandberts.co.uk
www.ragsandberts.co.uk