Rest and relaxation is a crucial part of a dog’s day and it’s no different at doggy daycare. At regular intervals, the dogs are able to snooze comfortably in our indoor area where they can relax on the raised dog beds or recharge in one of our hotel rooms to the sounds of classical music. Outside, the dogs also enjoy chilling on our large training platform watching all the goings on or finding a playhouse to curl up in (often with a furry friend!).
Play time, enrichment and rest time are repeated throughout the day.
Your dog will have plenty of opportunity to socialise, play and rest in our carefully managed groups. We have separate play areas for puppies until they are ready to join our older or more socially mature dogs. Our regular dogs are wonderful with newcomers and our experienced team is always there to supervise.
Confidence building sessions can also make the world of difference for a nervous or timid dog, building their social skills and growing their confidence until they are ready to join daycare. Our weekly puppy socialisation parties are a great way to introduce your little pup to new smells, dogs, toys and people.
Rags & Bert’s is based in Reading, Berkshire, with easy access from surrounding areas. Our purpose-built facility offers secure indoor and outdoor space designed specifically for safe, structured daycare and comfortable overnight stays. From April, we will have a second site opening in Farnborough. Click for more info on our new Farnborough site.
You can find directions and full contact details for both our sites on our Contact Us page.
Our opening hours vary slightly depending on the service:
Doggy Daycare: Monday to Friday from 7.30am to 6.30pm, Saturday 9am to 6pm and Sunday we are open by appointment only.
Dog Hotel (Boarding): Check-in and check-out times apply (see boarding FAQ below).
If you’re unsure about timings for your booking, just get in touch - we’re happy to help.
Our pricing depends on the service and frequency of attendance (e.g. regular daycare packages, boarding stays). We offer structured monthly daycare plans for consistency and routine, as well as boarding rates for our luxury dog hotel.
For full details, please visit our Services pages:
If you’re unsure what’s best for your dog, contact us to arrange a Play & Stay assessment and you can discuss with a real human.
Yes - we operate a dog bus service in selected areas, subject to availability and route planning.
Collection areas are carefully planned to ensure dogs travel safely and comfortably without long journey times. We cover a maximum distance of 5 miles radius from our facility for comfort and safety of our special passengers.
If you’d like to check whether we cover your area, please contact us with your postcode and we’ll confirm availability.
For regular daycare packages, payment is made monthly in advance to secure your dog’s space.
Boarding and grooming payments are confirmed at the time of booking, with details provided during the reservation process.
If you have a specific billing question, our team will be happy to explain your plan clearly before you commit.
For our daycare option, you do not need to bring beds, toys or crates. We provide structured enrichment, rest areas and supervision throughout the day.
For any Dog hotel boarding stays, we encourage you to bring:
We provide bedding unless your dog prefers their own. If your dog has specific dietary or routine needs, please discuss this with us before their stay.
Find out more about our Dog Hotel.
Boarding check-in and out times are as follows:
Monday-Friday: 2-4pm check-in, check-out by 10am
Weekends and Bank Holidays check-in 12-2pm, check-out by 10am.
Boarding check-out times
Mon-Sun: 9am-10am
Late check-outs and early check-in are available on request
Boarding check-in and check-out times are scheduled to ensure smooth transitions and proper care planning. We operate structured arrival and collection windows to maintain calmness on site.
