Customer Testimonials

We are passionate about providing a great experience for our dogs and peace of mind for their owners. This is what some of our customers have to say about Rags & Bert's. 

My dog cannot get there quick enough and never looks back when I drop her off. The staff are also genuinely interested in the dogs as 'individuals'!
Suzanne Stout

My dog Rosie has been attending Rag & Berts for just over 2 years, her tail wags non-stop. She comes home a happy tired dog having been stimulated all day. Julia and the team at Rags & Bert's are great.
Debbie Lewis

Our dog loves going to day care and has so much fun. The staff are great and he always gets cuddles!
Lucy Srai

Very friendly, caring staff and great facilities. My Husky can’t wait to get in and have fun.
Martyn Hicks

Rags & Bert's have been incredibly patient, understanding and supportive of our very nervous rescue dog. They worked at our pace as well as guided us and now our dog loves daycare and being handled by all the workers. This is down to the atmosphere and expertise of the team that Julie leads. Thank you!
Sharna Swaine

My dog Dylan has been going to Rags & Bert's since he was a year old - he is 4 now. Dylan attends twice a week and as soon as we arrive he doesn’t look back for me - he has no hesitation about going in. His behaviour tells me he loves it there with Julia and the team. I never worry about him as I know he is loved and cared for just like he is at home. Dylan and I are truly grateful to Julia and her team and thank them.
Hannah Doherty

My dog Paddy goes 3 times a week and absolutely loves it! So much love given by all the team, and so much stimulation! He comes home happy and tired. They really are amazing!
Lee Payne

We trust them with our dog every time we go away. The dog is always happy when comes back (no mood changes) and also without health issues. The facilities are clean and safe and the employees are always with a smile on their faces and look like they really love taking care of their guests.
Eleftherios Papathanasiadis

I leave my naughty and sensitive yellow lab, Romeo, at Rags & Bert's every time I go on holiday. He's staying with them for more than 2 weeks each time, and when he comes home he is so tired and doesn't want to leave the place! I trust them blindly.
Joanna Konstantinidou 

The team really took the time to build up our nervous dogs confidence and now he loves going to Rags & Bert's and is a much happier, confident pooch!
Katie Baldwin

Rags & Bert's is an amazingly friendly place where my dog loves to spend her days! Everyone really cares about the dogs and they put lots of work into making sure the dogs in their care are enriched and stimulated, while making sure they get rest. Since the pandemic began they reacted quickly to make the drop-off and collection process COVID-safe which is incredible! I recommend them to every person I know who gets a new dog!
Michelle Chismon

Cecil loves going to play with his friends at Rags & Berts. He gets so excited when he knows he’s going there and always comes home a tired and happy boy.
Lisa Vaughan

I have been taking my dogs to Rags & Bert's for over a year. They absolutely love it and are literally crying to get in as soon as we turn the corner. The staff are wonderful, the environment is fantastic for socialising all types of dogs together in a fun environment with complete monitoring and engagement by the staff with the dogs and they come home happy and tired - just perfect.
Lynn Cordell

Rags & Bert's takes care of my fur baby like he’s their own. Even respects his diva demands as he thinks he’s more human than dog. I really don’t trust anyone else and he has the BEST time every time he’s there.
Katie Kopka

Rags & Bert's have done a great job at socialising and looking after our pup Dolly. She absolutely loves going there and seeing all her doggy pals!
Claire Cullen

We needed weekly and other ad-hoc day care for our dog, Pippa. Pippa gets extremely excited every time she arrives at Rags & Bert's, and can't wait to get through the door into the play area. She always seems happy when I arrive, and she comes home tired having had a lovely day of playing and sleeps for most of the evening. Rags & Bert's has great play areas with lots of toys and equipment, but also a nice rest area with beds which dogs can use to rest throughout the day after they've had a good play.

We find Julia and the team friendly, relaxed and laid back. We also love the flexible approach Rags & Bert's take - we can email the night before or even on the day to book Pippa in and make changes to bookings. Julia always gets back to us quickly. We always know we can rely on Rags & Bert's to look after Pippa whenever we need.

We would summarise the experience as a whole as friendly, approachable, flexible and honest. We completely trust Rags & Bert's to take great care of Pippa, and Pippa loves the staff there. Rags & Bert's day care offering is excellent value for money, and our dog loves it."
Mr J McNamara-Dale

We wanted a safe and stimulating environment for Burt, our nine-month-old labrador which would give us the flexibility to do some activities which are not suitable for our dog. Rags & Bert's doggy day care are highly professional and very friendly from the outset. It's in an ideal spacious building with a very large play area and structured rest areas, excellent opening hours and very easy parking and access to drop off and collect Burt.

Rags & Bert's offer an excellent professional service focusing on giving dogs a very enjoyable structured day which has helped Burt to develop socially. The attentive, professional care from all staff is fantastic.

We have no hesitation in recommending Rags & Bert's doggy day care to any dog owner who wants the best care for their dog.
Mr & Mrs Taylor

Rags and Bert's doggy daycare is excellent! Very supervised, warm, clean environment, very caring. Gives me total peace of mind. I would recommend to everyone with a dog.
Sue Filsell

I decided to use the service because I needed to leave Patch in a safe and caring environment. Being a rescue dog, recently owned, I didn't want to leave him alone in the house. I particularly liked the care they took in assessing Patch's suitability for the experience offered and also his particular needs. I would summarise the whole experience for me - excellent, and for Patch, a really helpful way of getting him used to other dogs and to leaving me for a period of time. I have already recommended Rags & Bert's doggy day care to friends who are dog owners.
R Oakes

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Rags and Bert's Ltd
23 & 25 Loverock Road
RG30 1DZ