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"Just wanted to say thank you to you all for looking after Lou Lou her first stay away from us and we are so pleased it was with you . The little postcards meant the world to us to see how she was getting on. And her groom before she came home is amazing looks fantastic. Thanks so much again and I won’t be worried leaving her as know she’s in…"

Lisa

"Rags & Bert's takes care of my fur baby like he’s their own. Even respects his diva demands as he thinks he’s more human than dog. I really don’t trust anyone else and he has the BEST time every time he’s there."

Katie Kopka and Ascher

"I brought my young very shy puppy to Rags & Bert's. The staff were so nice and supportive, they took time to slowly introduce my puppy to other dogs, gave her cuddles and noticed when she needed time out. Roll on a few months and I have happy and confident puppy. "

Kristina Kelly and Coco

"Thank you for having Suzi over Christmas and New Year, we missed her so much! But the postcards & Instagram kept us up to date so thank you very much to all the staff that looked after her. She looked to be having a great time. She was also beautifully groomed when we collected her on our return from our holiday. Thank you, Sophie. "

Fliss & Suzi

"My dog loves it every time. She is a nervous dog around other people and they were amazing with her from the outset and she loves the staff. We have used the overnight stay a couple of times and has always been really easy to book in and very well priced."

Billy Liquorish and Pepper

"As soon as we arrive, Dylan doesn’t look back for me - he has no hesitation about going in. His behaviour tells me he loves it there with Julia and the team. I never worry about him as I know he is loved and cared for just like he is at home. "

Hannah Doherty and Dylan