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"I wanted to take a moment to give some feedback about Sophie, who has been grooming my dog, Luki. I’ve been coming to her regularly for full grooms—bath, haircut, nail trim, ear cleaning—and I honestly can’t speak highly enough of the work she does. Luki is a large, very fluffy Sproodle, and he’s not easy to groom—he gets anxious and…"

Teresa & Luki

"I just wanted to express my heartfelt gratitude for looking after our beloved spaniel, "Blue," during his stays at the hotel. It means a lot to us knowing that he is being well taken care of when he's away from home. We've noticed that he seems to genuinely enjoy his time there, despite returning home for the weekends. Initially, he seemed a bit lo…"

David & Blue

"“Thanks so much for the lovely photos! He looks so relaxed (which is a bonus!) We were really pleased with how smart and sweet-smelling he was when we got him back, and he wasn't traumatised at all by his very first grooming session! We'll definitely be bringing him back.”"

Simon & Hugo

"Just wanted to say thank you to you all for looking after Lou Lou her first stay away from us and we are so pleased it was with you . The little postcards meant the world to us to see how she was getting on. And her groom before she came home is amazing looks fantastic. Thanks so much again and I won’t be worried leaving her as know she’s in…"

Lisa

"I just wanted to send a thanks to Sophie for giving Rolo the best grooms! Rolo always comes out smelling amazing and we love the style of haircut. You can tell Sophie genuinely cares for every dog she grooms, and it’s safe to say, Rolo loves his monthly grooms! Also wanted to say that Rags and Bert’s day care and doggy hotel is h…"

Jess & Rolo

""I have been taking my Puppy Toy Poodle for nearly one year to the groomers - Sophie. Teddy is a nervous dog, but while at Rags & Bert's he settles very quickly. He always looks great when washed cut and groomed, looking forward to next groom. Well done Sophie.""

Maria & Teddy