Our Team

We make it our business to get to know your dog

We are super proud of our team chosen for their experience, qualifications and caring temperaments. As we are open 7.30am to 6.30pm, we run a morning and afternoon shift ensuring plenty of energy, nurturing and attention for the dogs in our care throughout the day.

Click this link for reading the full interview with Jake Miles our new Site Manager as featured in the March 2024 newsletter.

Dog and staff safety is at the forefront of our business.

All our team are Doggy Daycare Certified in dog socialisation, behaviour, canine first aid and CPR. Everyone goes through a 3-6 month induction and training is ongoing.

Our training includes:-

health and safety
standard operating procedures
canine body language
dog play styles
enrichment training
canine behaviour for safe socialisation
learning positive distraction to keep the dogs really safe and calm

Our vast experience working with different dog breeds, sizes and personalities ensures that your dog will be well cared for. If we feel they are struggling, we’ll suggest they attend confidence building sessions with our resident animal behaviourist, or join our training classes. The welfare of the dogs under our care is paramount!

Owners often comment on their dog’s improved behaviour and socialisation skills since attending regular daycare. With gentle guidance from our team and the other dogs, they are learning all the time they are with us.

Dog lovers all

Don't just take our word for it

"Rags & Bert's takes care of my fur baby like he’s their own. Even respects his diva demands as he thinks he’s more human than dog. I really don’t trust anyone else and he has the BEST time every time he’s there."
Katie Kopka and Ascher

"Sophie did the most amazing job on grooming both my German Shepherds, who don't like being separated. She managed to take them both together for a joint booking. She groomed my long-haired boy and really tidied him up. Her attention to detail is wonderful. She double washed them, stippled out all the shedding, cleaned their ears and clipped their t…"
Sarah McCann plus Lagatha and Rollo

"I have been using Doggy Daycare since my dog was three months old and he absolutely loves it! I think it has been so important to socialise him with other dogs from a young age and all of the staff at Rags & Bert’s are very helpful and friendly. He also stays overnight in the dog hotel on occasions which has been really useful. "
Alexandra Harris and Vincent

"My dog loves it every time. She is a nervous dog around other people and they were amazing with her from the outset and she loves the staff. We have used the overnight stay a couple of times and has always been really easy to book in and very well priced."
Billy Liquorish and Pepper

"We have a rather nervous dog who gets scared around new people and new dogs. We signed him up for Confidence Building with Tom who was incredible. He went for his first session of daycare recently and absolutely loved it. The staff were friendly and caring, listened to my concerns and reassured me when I needed it."
Rebecca Snell and Winston

"Rags & Bert's is an amazingly friendly place where my dog loves to spend her days! Everyone really cares about the dogs and they put lots of work into making sure the dogs in their care are enriched and stimulated, while making sure they get rest."
Michelle Chismon and Auri