Our Team

We make it our business to get to know your dog

We are super proud of our team chosen for their experience, qualifications and caring temperaments. As we are open 7.30am to 6.30pm, we run a morning and afternoon shift ensuring plenty of energy, nurturing and attention for the dogs in our care throughout the day.

Click this link for reading the full interview with Jake Miles our new Site Manager as featured in the March 2024 newsletter.

Dog and staff safety is at the forefront of our business.

All our team are Doggy Daycare Certified in dog socialisation, behaviour, canine first aid and CPR. Everyone goes through a 3-6 month induction and training is ongoing.

Our training includes:-

health and safety
standard operating procedures
canine body language
dog play styles
enrichment training
canine behaviour for safe socialisation
learning positive distraction to keep the dogs really safe and calm

Our vast experience working with different dog breeds, sizes and personalities ensures that your dog will be well cared for. If we feel they are struggling, we’ll suggest they attend confidence building sessions with our resident animal behaviourist, or join our training classes. The welfare of the dogs under our care is paramount!

Owners often comment on their dog’s improved behaviour and socialisation skills since attending regular daycare. With gentle guidance from our team and the other dogs, they are learning all the time they are with us.

Dog lovers all

Don't just take our word for it

"The staff are wonderful, the environment is fantastic for socialising all types of dogs together in a fun environment with complete monitoring and engagement by the staff with the dogs and they come home happy and tired - just perfect."
Lynn Cordell, Alfie and Dexter

"As soon as we arrive, Dylan doesn’t look back for me - he has no hesitation about going in. His behaviour tells me he loves it there with Julia and the team. I never worry about him as I know he is loved and cared for just like he is at home. "
Hannah Doherty and Dylan

"We both absolutely adore this place and he has the best time playing with all his friends and I have complete trust and faith in Julia and her amazing team. He’s also stayed overnight and would be very happy for him to do so again."
Catherine Forbes and Findlay

"This place is amazing. I was nervous about leaving my GSD Tao while away on holiday however their caring nature and stimulating dog activities completely put my mind at rest . The regular updates also helped and was an amazing touch I didn’t expect. I would thoroughly recommend Rags and Bert’s - they really care about each dog and treat them li…"
Cheryl Cooke

"I have been using Doggy Daycare since my dog was three months old and he absolutely loves it! I think it has been so important to socialise him with other dogs from a young age and all of the staff at Rags & Bert’s are very helpful and friendly. He also stays overnight in the dog hotel on occasions which has been really useful. "
Alexandra Harris and Vincent

"We have a rather nervous dog who gets scared around new people and new dogs. We signed him up for Confidence Building with Tom who was incredible. He went for his first session of daycare recently and absolutely loved it. The staff were friendly and caring, listened to my concerns and reassured me when I needed it."
Rebecca Snell and Winston