Our Team

We make it our business to get to know your dog

We are super proud of our team chosen for their experience, qualifications and caring temperaments. As we are open 7.30am to 6.30pm, we run a morning and afternoon shift ensuring plenty of energy, nurturing and attention for the dogs in our care throughout the day.

Click this link for reading the full interview with Jake Miles our new Site Manager as featured in the March 2024 newsletter. 

Dog and staff safety is at the forefront of our business. 

All our team are Doggy Daycare Certified in dog socialisation, behaviour, canine first aid and CPR. Everyone goes through a 3-6 month induction and training is ongoing.

Our training includes:-

  • health and safety
  • standard operating procedures
  • canine body language
  • dog play styles
  • enrichment training
  • canine behaviour for safe socialisation
  • learning positive distraction to keep the dogs really safe and calm

Our vast experience working with different dog breeds, sizes and personalities ensures that your dog will be well cared for. If we feel they are struggling, we’ll suggest they attend confidence building sessions with our resident animal behaviourist, or join our training classes. The welfare of the dogs under our care is paramount!

Owners often comment on their dog’s improved behaviour and socialisation skills since attending regular daycare. With gentle guidance from our team and the other dogs, they are learning all the time they are with us.

Dog lovers all

Don't just take our word for it

"Rags & Bert's takes care of my fur baby like he’s their own. Even respects his diva demands as he thinks he’s more human than dog. I really don’t trust anyone else and he has the BEST time every time he’s there."

Katie Kopka and Ascher

"As soon as we arrive, Dylan doesn’t look back for me - he has no hesitation about going in. His behaviour tells me he loves it there with Julia and the team. I never worry about him as I know he is loved and cared for just like he is at home. "

Hannah Doherty and Dylan

"Once we say ‘shall we go to Rags & Bert's?’ he does not leave my side! We know he is saying C’mon let’s go! He is as excited to meet his humans there as he is to meet his friends! Once home he sleeps like a dog who has had the ‘Best Day Ever’ every time. "

Amanda B. and Murphy

"Rags & Bert's have been incredibly patient, understanding and supportive of our very nervous rescue dog. They worked at our pace as well as guided us and now our dog loves daycare."

Sharna Swaine and Rafa

"We both absolutely adore this place and he has the best time playing with all his friends and I have complete trust and faith in Julia and her amazing team. He’s also stayed overnight and would be very happy for him to do so again."

Catherine Forbes and Findlay

"My dog loves it every time. She is a nervous dog around other people and they were amazing with her from the outset and she loves the staff. We have used the overnight stay a couple of times and has always been really easy to book in and very well priced."

Billy Liquorish and Pepper
Copyright © 2024 Rags and Berts Ltd  |  All Rights Reserved
Rags & Bert's Ltd
25 Loverock Road
Reading
Berkshire
RG30 1DZ

0118 207 7788
enquiries@ragsandberts.co.uk
www.ragsandberts.co.uk